Store policy

Regarding return and refund conditions

If there is a problem with the product, please contact us within 7 days after receiving the product. Please note that if we do not contact you within 7 days after receiving the product, we may not be able to accept your return request.
We cannot accept returns or exchanges of products that have been used once due to customer circumstances such as color differences from the monitor color or image.
The cooling-off system does not apply to mail order sales.

return shipping fee

If the product is damaged, the wrong size, or any other defect occurs due to our error, we will cover the shipping costs. Please send your return by cash on delivery to the return address below.

Return address

1660 Minato, Higashikagawa City, Kagawa Prefecture 769-2701
Monami Co., Ltd.
TEL: 0879-25-2357

privacy policy

Monami Co., Ltd. (hereinafter referred to as the "Company") has the following privacy policy regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as the "Service"). We have established a policy (hereinafter referred to as "this policy").

Article 1 (Personal information)

"Personal information" refers to "personal information" as defined in the Personal Information Protection Act, and is information about a living individual, including name, date of birth, address, telephone number, contact information, etc. This refers to information that can identify a specific individual through descriptions, etc., and information that can identify a specific individual from such information alone, such as data related to physical appearance, fingerprints, voice prints, and the insurer number on a health insurance card (personal identification information). .

Article 2 (Method of collecting personal information)

When a user registers for use, we may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number, etc. In addition, information regarding transaction records and payments, including the user's personal information, made between users and affiliates, etc., including the user's personal information, may be used by our affiliates (including information providers, advertisers, advertising distribution destinations, etc., hereinafter referred to as " (hereinafter referred to as "partners"), etc.

Article 3 (Purpose of collecting and using personal information)

The purposes for which our company collects and uses personal information are as follows.

To provide and operate our services
To respond to inquiries from users (including verifying identity)
To send emails informing users of new features, updated information, campaigns, etc. of the service they are currently using and other services provided by our company.
To contact you as necessary, such as maintenance and important notices.
To identify users who violate the Terms of Use or who attempt to use the service for fraudulent or improper purposes, and to refuse their use.
To allow users to view, change, or delete their own registered information, and view usage status.
To bill users for usage fees for paid services
Purposes incidental to the above purposes of use

Article 4 (Change of purpose of use)

Our company will change the purpose of use of personal information only if it is reasonably recognized that the purpose of use is related to the purpose before the change.
If the purpose of use is changed, the changed purpose will be notified to users or announced on this website by the method prescribed by the Company.

Article 5 (Provision of personal information to third parties)

Our company will not provide personal information to third parties without obtaining the user's consent in advance, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations.
1. When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person.
2. When it is particularly necessary to improve public health or promote the healthy upbringing of children, and it is difficult to obtain the consent of the person concerned.
3. In cases where it is necessary to cooperate with a national agency, local government, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations, obtaining the consent of the person concerned may interfere with the execution of the affairs. When there is a risk of
4. When the following matters have been announced or announced in advance and the Company has notified the Personal Information Protection Commission:
  1. Purpose of use includes provision to a third party
  2. Items of data provided to third parties
  3. Means or method of provision to third parties
  4. Stop providing personal information to third parties at the request of the individual
  5. How to accept a person's request
Notwithstanding the provisions of the preceding paragraph, in the following cases, the person to whom the information is provided shall not fall under the category of a third party.
1. When our company entrusts all or part of the handling of personal information to the extent necessary to achieve the purpose of use.
2. When personal information is provided due to business succession due to merger or other reasons
3. In cases where personal information is to be used jointly with a specific person, please indicate to that effect, the items of personal information to be jointly used, the scope of joint users, the purpose of use by the user, and If the person is notified in advance of the name of the person responsible for the management of the personal information, or the person is made easily aware of it.

Article 6 (Disclosure of personal information)

When we are requested by a person to disclose personal information, we will disclose this to the person without delay. However, if disclosure falls under any of the following, we may not disclose all or part of the information, and if we decide not to disclose it, we will notify you to that effect without delay. Please note that a fee of 1,000 yen will be charged for each disclosure of personal information.
1. When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party.
2. In cases where there is a risk of significant hindrance to the proper implementation of our business.
3. In cases where it would violate other laws and regulations.
Notwithstanding the provisions of the preceding paragraph, as a general rule, information other than personal information, such as historical information and characteristic information, will not be disclosed.

Article 7 (Correction and deletion of personal information)

If the user's personal information held by the Company is incorrect, the user may contact the Company to correct, add, or delete the personal information (hereinafter referred to as "Correction, etc.") according to the procedures established by the Company. ) can be claimed.
If our company receives a request from a user in the preceding paragraph and determines that it is necessary to respond to the request, we will correct the personal information without delay.
If the Company makes a correction, etc. based on the provisions of the preceding paragraph, or if it decides not to make a correction, etc., the Company will notify the User without delay.

Article 8 (Suspension of use of personal information, etc.)

Our company will suspend or erase the use of personal information (hereinafter referred to as "use") if the personal information is being handled beyond the scope of the purpose of use or has been obtained by illegal means. If we are requested to do so, we will conduct the necessary investigation without delay.
If we determine that it is necessary to respond to the request based on the results of the investigation in the preceding paragraph, we will suspend the use of the personal information without delay.
If the Company suspends use, etc. based on the provisions of the preceding paragraph, or if it decides not to suspend use, etc., the Company will notify the user without delay.
Notwithstanding the preceding two paragraphs, in cases where suspension of use, etc. would require a large amount of cost, or where suspension of use, etc. is difficult, alternative measures necessary to protect the rights and interests of the user may be taken. In such cases, this alternative measure shall be taken.

Article 9 (Changes to privacy policy)

The contents of this policy may be changed without notice to users, except for laws and other matters otherwise specified in this policy.
Unless otherwise specified by our company, the revised privacy policy will become effective from the time it is posted on this website.

Article 10 (Inquiries)

For inquiries regarding this policy, please contact the contact point below.

Address: 1660 Minato, Higashikagawa City, Kagawa Prefecture 769-2701
Company name: Monami Co., Ltd.
Email address: contact@monami-goods.co.jp

that's all

terms of service

These Terms of Use (hereinafter referred to as the ``Terms'') apply to the online shop (hereinafter referred to as the ``Service'') provided by MONAMI Co., Ltd. (hereinafter referred to as the ``Company'') on this website. ). All registered users (hereinafter referred to as "Users") must use this Service in accordance with these Terms.

Article 1 (Application)

These Terms shall apply to all relationships between users and our company regarding the use of this service.
In addition to these Terms, the Company may establish various regulations (hereinafter referred to as "Individual Regulations") regarding the Service, such as rules for use. These individual provisions shall constitute a part of these Terms, regardless of their name.
If the provisions of these Terms of Use conflict with the provisions of the individual provisions in the preceding paragraph, the provisions of the individual provisions shall take precedence unless otherwise specified in the individual provisions.

Article 2 (User Registration)

In this service, a person who wishes to register agrees to these terms and applies for registration using the method specified by the Company, and the Company notifies the person who wishes to register that approval, and registration for use is completed. .
If the Company determines that the applicant has any of the following reasons, the Company may not approve the application for user registration, and shall not be obligated to disclose any of the reasons.
1. If false information is reported when applying for user registration
2. If the application is from a person who has violated these Terms
3. In other cases where the Company determines that the registration for use is inappropriate.

Article 3 (Management of user ID and password)

Users shall manage their user IDs and passwords for this service at their own responsibility.
Users may not transfer or lend their user ID and password to a third party, or share them with a third party under any circumstances. When a user logs in with a combination of user ID and password that matches the registered information, the Company considers that the user ID is being used by the registered user.
The Company shall not be liable for any damage caused by the use of the user ID and password by a third party, unless there is intentional or gross negligence on the part of the Company.

Article 4 (Sales contract)

In this service, a sales contract is established when the user makes a purchase application to the Company and the Company notifies the Company that the application has been accepted. The ownership of the product shall be transferred to the user when the Company delivers the product to the delivery company.
If the user falls under any of the following reasons, the Company may cancel the sales contract set forth in the preceding paragraph without prior notice to the user.
1. If the user violates these Terms
2. If the delivery of the product is not completed due to unknown destination or long-term absence
3. In other cases where we deem that the relationship of trust between our company and the user has been damaged.
Payment methods, delivery methods, cancellation methods for purchase applications, return methods, etc. related to this service will be determined by methods separately determined by our company.

Article 5 (Intellectual Property Rights)

Copyrights and other intellectual property rights of product photos and other content (hereinafter referred to as "content") provided by this service belong to the legitimate rights holders such as our company and content providers, and users You may not copy, reprint, modify, or make any other secondary use of these without permission.

Article 6 (Prohibited matters)

Users shall not engage in the following acts when using this service.

Acts that violate laws or public order and morals
Acts related to criminal acts
Acts that infringe on copyrights, trademark rights, and other intellectual property rights contained in this service
Acts that destroy or interfere with the functions of our server or network
Acts of commercially using information obtained through this service
Acts that may interfere with the operation of our services
Acts of making or attempting unauthorized access
Acts of collecting or accumulating personal information, etc. about other users
Impersonating another user
Acts that directly or indirectly provide benefits to antisocial forces in connection with our services.
Other acts that our company deems inappropriate.

Article 7 (Suspension of provision of this service, etc.)

If the Company determines that any of the following reasons exists, the Company may suspend or suspend the provision of all or part of the Service without prior notice to the User.
1. When performing maintenance, inspection or updating of computer systems related to this service
2. If it becomes difficult to provide this service due to force majeure such as earthquake, lightning, fire, power outage, or natural disaster.
3. If a computer or communication line, etc. stops due to an accident.
4. In other cases where the Company determines that it is difficult to provide this service.
The Company shall not be liable for any disadvantage or damage suffered by the User or any third party due to the suspension or interruption of the provision of this Service, regardless of the reason.

Article 8 (Use restrictions and registration cancellation)

In the event that any of the following applies, the Company may restrict the user's use of all or part of the Service or cancel the user's registration without prior notice. Masu.
1. If you violate any of the provisions of these Terms
2. If it is discovered that there are false facts in the registered information
3. If the credit card that the user has submitted as a means of payment is suspended.
4. If there is a default in payment obligations such as fees, etc.
5. If there is no response for a certain period of time to contact from our company
6. If this service is not used for a certain period of time after the last use
7. In addition, if our company determines that the use of this service is inappropriate
The Company shall not be responsible for any damage caused to the User due to the Company's actions pursuant to this article.

Article 9 (Withdrawal)

Users may withdraw from this service by following the prescribed withdrawal procedures.

Article 10 (Disclaimer of Warranty and Disclaimer)

The Company shall not be liable for any factual or legal defects in the Service (defects related to safety, reliability, accuracy, completeness, effectiveness, suitability for a particular purpose, security, etc., errors or bugs, infringement of rights, etc.). We do not guarantee that there will be no such problems.
Our company assumes no responsibility for any damage caused to users as a result of this service. However, if the contract between our company and the user regarding this service (including these Terms) becomes a consumer contract as stipulated in the Consumer Contract Act, this disclaimer will not apply, but in this case, However, the Company shall not be liable for damage caused to the User due to non-performance of obligations or illegal acts due to the Company's negligence (excluding gross negligence), and damages arising from special circumstances (that the Company or the User did not foresee or foresee the occurrence of the damage). We will not be held responsible for any damages incurred.)
Our company is not responsible for any transactions, communications, or disputes that occur between users and other users or third parties regarding this service.

Article 11 (Changes to service content, etc.)

The Company may change the content of the Service or discontinue the provision of the Service without notifying the User, and shall not be responsible for any damage caused to the User as a result.

Article 12 (Changes to Terms of Use)

If the Company deems it necessary, the Company may change these Terms at any time without notifying the User. Furthermore, if the user starts using this service after changing these terms, the user will be deemed to have agreed to the changed terms.

Article 13 (Handling of personal information)

The Company shall appropriately handle personal information obtained through the use of this service in accordance with the Company's "Privacy Policy."

Article 14 (Notification or Communication)

Notifications or communications between users and the Company shall be made by the method specified by the Company. Unless a user notifies us of a change in accordance with a method separately determined by our company, our company will assume that the currently registered contact information is valid and will notify or contact that contact information. It is assumed that you have reached.

Article 15 (Prohibition of transfer of rights and obligations)

Users may not transfer their status under the usage contract or the rights or obligations based on these Terms to a third party or provide them as collateral without the prior written consent of the Company.

Article 16 (Governing law/jurisdiction)

When interpreting these Terms, Japanese law shall be the governing law. Please note that the United Nations Convention on Contracts for the International Sale of Goods does not apply to this service.
In the event that a dispute arises regarding this service, the court with jurisdiction over the location of our company's head office shall have exclusive jurisdiction.